Matrix Print Terms and Conditions
  • Quotation provided to the customer by matrix Print is valid for 14 days from the date of quotation.
  • The quotation is accepted once the customer places the order.
  • All quotations are subject to withdrawal or variation by Matrix Print at any time prior to Matrix Print’s acceptance of an order by notice in writing.
  • Matrix print reserves the right to charge extra for areas outside the metropolitan or involves multiple locations.
  • Delivery dates are an estimate only and are not a contractual commitment, however we aim to meet these estimated dates but wont be liable for any loss or damage suffered by the customer or third party for failure to meet the estimated date.
  • We cannot ensure an exact match in colours and customers must accept there are colour variations from print runs to stocks and different printing processes.
  • Matrix print is not liable for any discrepancies in regards to design for the production of goods/services or artworks which has been supplied by the customer to Matrix Print.
  • The customer must notify Matrix Print in writing with full details within 7 business days if good are damaged or have defects.
  • The customer must not copy or disclose any of Matrix Print materials (ideas, systems or processes) or Intellectual Property to a third party without Matrix Prints written consent.
  • Emergency turnaround requirements of less than 48 hours will attract a premium which will be negotiated and agreed with their client.
  • If an invoice is not paid when due Matrix may cease any further work until all outstanding invoices have been paid.
  • Matrix may charge interest on amounts not paid when due. Interest can be calculated on a daily basis from the overdue date at 12% p.a.
  • You must not copy, modify, transmit or distribute any Material on this Website. You acknowledge that you do not acquire any ownership rights by downloading Material from this Website.
  • Matrix does not represent or warrant that any files obtained from or through this Website are free from computer viruses or other defects and will not be liable for any damage suffered from a computer virus or defect
  • These terms and conditions may be amended anytime without notice to the client.
  • When quotations are based on specifications, roughs, layouts, samples or dummies or printed, typewritten or other good copy, any extra work caused by any variation by the Customer of the original instruction or by the manuscript copy being poorly prepared, or by the Customer’s requirements being different from those originally submitted or described, may be charged to the Customer.
  • Prices quoted for the supply of goods and services exclude GST and any other taxes or duties imposed on or in relation to the goods and services. In addition to payment of the price of goods and services, the Customer must pay any GST and any other taxes or duties imposed on the goods and services.
  • If the Customer requests any variation to the Agreement, the Printer may increase the price to account for the variation.
  • Where the performance of any contract with the Customer requires the Printer to obtain goods or services from a third party, the contract between the Printer and the Customer shall incorporate and shall be subject to the conditions of supply of such goods and services to the Printer, and the Customer shall be liable for the cost in full of such goods or services.
  • The Customer’s property and all property and materials supplied to the Printer by or on behalf of the Customer will be held at the Customer’s risk, and the Printer accepts no liability whatsoever for loss of, or damage to, such property or material unless: (a) the loss or damage is caused by the failure of the printer to exercise due care and skill; (b) otherwise agreed by the printer in writing.
  • Unless otherwise agreed in writing by the Printer, the Printer accepts no responsibility for the insurance of such property or material. In the event of the Printer agreeing in writing to insure such property or material, the cost of insurance premiums shall be charged to the Customer.
  • The Customer must not register or record or attempt to register or record anywhere in the world the Intellectual Property or any part thereof nor any patents, inventions, trademarks or designs derived from or similar to it, nor aid or abet anyone else in doing so.
  • The Customer must not at any time create, sell, manufacture or process any products using or taking advantage of the Intellectual Property.